GNSS Receiver FAQ
Why does my RTK receiver stay in float solution?
Check correction status, antenna environment, account details, and the rover/base configuration before escalation.
TOKNAV Support Center
Practical support for field workflows
Find the right starting point for setup, correction services, software, data collection, LiDAR, machine control, USV, and agriculture projects. For project-specific help, contact TOKNAV with your model and working conditions.
CORS & NTRIP FAQ
How do I check CORS or NTRIP credentials before a field session?
Confirm the mountpoint, login, correction format, network connection, and project coordinate settings.
Survey Software FAQ
What should be checked before importing a survey project?
Review the coordinate reference system, units, control data, and required import/export format.
LiDAR FAQ
What should be prepared before a LiDAR capture session?
Confirm the route, positioning method, storage capacity, capture settings, and required deliverables.
Machine Control FAQ
What should be reviewed before a machine-control file is used on site?
Confirm model revision, control record, change owner, operator review, exception path, and closeout record.
USV FAQ
What information is needed to plan a hydrographic USV survey?
Share the water body, survey area, depth range, expected payload, positioning method, and deliverables.
Agriculture FAQ
What should be checked before a precision-agriculture guidance job?
Confirm correction source, implement setup, field boundary, line configuration, and operator workflow.
Need help with a current project?
Send the product model, country, correction source, and a short description of the task.